Front desk
The highest volume of enquiries and the greatest potential for relief.
- Recurring guest correspondence drafted
- Arrivals prepared in a structured way
- Language barriers bridged
- Drafts for delicate situations
- Everything approved by people
AI solutions
Automating routine work
Recurring work runs the same way every time.
Recurring tasks can be stored as a fixed workflow that runs identically every time. We build one for a concrete task in your operation.
Sound familiar?
- The same task comes round every week and takes time every time.
- The result depends on who happens to be on shift.
- Your team has less time for guests than it would like.
What changes afterwards
- The task runs as a fixed workflow, equally well every time.
- AI prepares, your team reviews and approves.
- The workflow is documented, and we support the first runs.
What is included
- Recording today's process
- Defining the desired result and quality criteria
- Developing and testing the workflow
- Documentation and handover
- Support during the first runs
Where workflows take the load off
Each workflow handles one specific task, equally well every time — prepared by AI, approved by your team.
Marketing and content
Content is created faster and still sounds like your property.
- Content plan, social media and newsletters
- Tone of voice defined once, kept in every text
- Multilingual without friction
Reviews and reputation
A complete response rate without anyone giving up their evenings for it.
- Feedback from all portals in one place
- Analysed and with a draft reply
- Recurring criticism spotted before it becomes a pattern
Enquiries, groups and events
Here, response time is revenue.
- A solid draft quote from the key details of an enquiry
- Your quote goes out while competitors are still checking
- Event follow-up on the same principle
Housekeeping and maintenance
Standards everyone on the team can call up.
- Daily planning with the right priorities
- Digital checks with data you can analyse
- Standards for staff with other mother tongues too
- Structured fault reports, predictive maintenance
Kitchen, service and spa
Reliable information, in several languages too.
- Menus in several languages
- Reliable allergen information
- Support with costing and inventory
- In the spa: personal recommendations and product knowledge on demand
Revenue management
The revenue meeting is prepared in minutes instead of half a day.
- Booking data, portal performance and competitor rates analysed daily
- Translated into concrete recommendations
Administration, accounting and HR
Often the least spectacular — and most effective — quick wins.
- Correspondence and minutes
- Invoice checking
- Job ads and onboarding
Sustainability
Credible rather than greenwashing.
- Communication that keeps its promises
- Support with certifications
- Recording the required key figures
Every workflow is designed, set up, tested, documented and introduced to your team. You get nothing that still needs finishing, and nothing nobody can operate.
Good to know
The credit value covers one workflow. If several are to be built, we set out the total effort in the quote — developed together, the workflows share the intake and the handover.
Initial consultation
30 minutes that create clarity.
In 30 minutes we tell you how we work — and you tell us where your business stands today. What follows is either a collaboration worth having, or at least a conversation that opens new perspectives. Free, no obligation.